PROGRAMS
EYE
ON THE FUTURE
Springfield
Electric is constantly aware of the impending possibility
of deregulation and restructuring of the electric utility
industry. However, we do not see deregulation as a "threat,
but as an opportunity to improve on some of the long-standing
strengths of public power. Customer service, reliability,
and local control are just a few. The department is constantly
taking measures to improve our customer service through
shorter response time, employee training, newer equipment
and technology. We are also updating our Web site, www.springfield-electric.com,
to provide more interactive services and information to
customers.
We
feel that reliability will be a key issue in a customer-choice
environment, and we are continuously maintaining our system
through substation maintenance, equipment testing, tree
trimming, pole replacements, and conductor replacements.
It
is also the goal to offer more services and programs to
a larger customer base than ever before. Springfield Electric
now offers energy audits, power quality surveys, and load
management services upon demand to all customers. Our website
has a customer feedback section which allows customers to
make new service requests, inquiries, and complaints 24
hours a day, 7 days a week. Because customers may one day
have a choice of power suppliers, we hope to build and maintain
customer loyalty through excellent customer service, reliable
power supply, and low rates.
Lastly,
employee safety must never be compromised to accomplish
any goal. It is the goal of the department to provide a
safe working environment for all employees through safety
training, supply and maintenance of personal protective
equipment in compliance with OSHA laws, and routine equipment
testing.
ENERGY
RIGHT PROGRAM
Springfield
Electric and TVA created the Energy Right heat pump program
to help customers save energy and money through the use
of high-energy efficient electric heat pumps.
A
heat pump performs the same functions as a central air-conditioner,
dehumidifier, and a central heating system. In the summer,
a heat pump removes the heat from the air inside of your
home and pumps it outdoors. During the winter, the system
reverses itself and absorbs heat found in the air outside
of your home and pumps it indoors. A single thermostat controls
all components of the system and is installed by a Quality
Contractor Network Dealer. This means that your heat pump
will be installed to your satisfaction.
Financing
is also available for the dual fuel heat pump. Here is what
the Energy Right Heat Pump Program offers:
ENHANCED
GROWTH CREDIT PROGRAM
The
Enhanced Growth Credit Program can play a vital role in
the planning of new and expanding businesses, particularly
for those operations in which electric power is a major
component in the cost of final product. It can be vital
because the program could represent a substantial economic
advantage to your company in today's fierce competitive
climate. For the Business and Industry, the Enhanced Growth
Credit Program can lower cost for power and production
Available To New and Expansion Customers with SIC codes:
- Mining
(SIC's 10-14)
- Manufacturers
(SIC's 20-39)
- Bulk
Transportation (SIC's 40, 42, 44 & 45)
All
Electric Qualifiers (New or Expansion)
C&I customers that are all electric on HVAC with more than
50 percent of floor space heated and cooled, HVAC, interior
lighting, and cooking must represent 50 percent or more
of customers rated electric load.
Other Qualifying Customers (Expansions Only)
C&I customers that expand by at least 250 KW of electric
heating and cooling, electric water heating, and/or electric
cooking.
Minimum
Added Load Requirement:
| *SIC
Qualifiers |
100
kW |
| Electric
Qualifiers |
250
kW |
| Other
Qualifying Customers |
250
kW |
| |
Six
Year
Credit Option |
Three
Year
Credit Option |
| Year
1 $6 |
Year
1 $6 |
| Year
2 $5 |
Year
2 $6 |
| Year
3 $4 |
Year
3 $6 |
| Year
4 $3 |
|
| Year
5 $2 |
Distributors
may choose to offer |
| Year
6 $1 |
only
one or both credit options. |
